As an Atlassian Platinum Solution Partner, we bridge the gap between business and IT with best practices. We check your processes, spot problems early and keep your tools running well with expert support, so you focus on your business, not your IT infrastructure.
Platinum
Jira
Rovo
Confluence
Ten practices, one Atlassian partner from migration to day-to-day operations.
Unlock innovation, agility and productivity by moving from on-premise to Atlassian Cloud. Our Atlassian team guides you from choosing the best migration option to managing the whole process: readiness, implementation and system analysis. For teams with strict data security and compliance needs, we also migrate to Atlassian Data Center.
We keep your Atlassian environment running smoothly. Our team handles maintenance, issue resolution and performance optimization, with proactive monitoring and 24/7 expert assistance, so you get minimal downtime and reliable performance.
We offer fully managed Atlassian tools, such as Jira, Jira Service Management, Confluence and Bitbucket, hosted in a private AWS-based cloud. You keep full control over data location, access and integrations, while we handle the infrastructure and management.
Our licence specialists help you get the most value from every Atlassian licence. We handle procurement, co-terming, optimization and managed renewals, and help you source licences at the best possible price, with a detailed cost estimate and no additional fees.
Unlock the full potential of your Atlassian tools with our certified administrators. We run thorough performance, security and health audits of your instances, lead interviews and technical audits, and give you a comprehensive report with recommendations for system and process improvements.
We connect your Atlassian tools with the platforms your business already uses, including Zendesk, HP QC/ALM, GitHub, ServiceNow, Azure DevOps, Salesforce, Teams, Slack, Telegram and many others.
Start a digital transformation with our experts, who implement Agile and DevOps practices using the Atlassian toolkit. With Jira Software for Agile boards, roadmaps and reports, and Atlassian Open DevOps built on Jira Software, Confluence and Bitbucket, we guide your organization to its business goals.
Revolutionize your service delivery with IT Service Management on Jira Service Management. Our experts configure and customize your processes in line with ITIL practices and use strategic automation to eliminate repetitive tasks and the human factor.
Ensuring your software investment pays off is paramount. We help you select the right platform and products, then configure a test solution to verify that it solves a unique business problem in your organization, before you make critical decisions about implementation.
Empower your teams by unlocking the full potential of Atlassian tools through our training programs. They give your teams the theory behind the tools' capabilities and teach them to use the tools intelligently and effectively.
Jira, Confluence and the rest of the Atlassian ecosystem, configured around how your teams work.
Plan, track and release software with agile boards, roadmaps and reports.
Connect business strategy with technology teams at enterprise scale.
High-velocity ITSM aligned with ITIL, for IT, HR, legal and facilities teams.
One place to organize work, create documents and keep team discussions.
Git repositories with pull requests and inline comments for teams.
Organize and prioritize ideas and share product roadmaps, all in Jira.
AI-powered search and answers across all your Atlassian tools.
Unify your distributed software architecture and the teams behind it.
Keep users informed during incidents and cut the flood of support emails.
Company-wide visibility and security policies across your Atlassian cloud.
Incident alerting and on-call schedules that reach the right people.
Single sign-on and identity management, easy to administer.
A leading international IT services company required a fundamental upgrade to its internal IT support system. The existing setup relied on a large, manually intensive dispatcher team to handle classification, routing, and data validation for a massive user base. The client required a next-generation solution to minimize human intervention.
Triangu implemented an intelligent system utilizing Jira Service Management (JSM) and Rovo AI. Rovo agents now fully automate ticket classification, field validation, asset data extraction, and routing. This strategic implementation reduced the first-line dispatcher team to just a few specialists, resulting in over 90% of tickets being automatically routed with guaranteed data integrity.
An International Bank was constrained by an outdated HP Service Desk system. The goal was to migrate to the Atlassian ecosystem to unify and extend support services across the entire enterprise.
Triangu executed a deep migration, implementing a robust solution that included Jira Service Desk, Confluence, and Insight Asset Management (CMDB). We configured ITIL-aligned processes for Request, Incident, Change, Knowledge, and Configuration Management across the organization. This intervention immediately scaled the service coverage scope, establishing a modern, compliant, and centralized service management foundation.
A major regulatory financial institution's Project Management Office (PMO) struggled with manual oversight and fragmented operations. Critical functions lacked automation: portfolio management, risk tracking, and budgeting were hindered by obscured human interaction.
Triangu implemented a comprehensive PMO solution using Jira, Confluence, and Crowd Server. The platform automated routine PMO processes and critical functions like resource planning and risk management. Enhanced with managed Project Portfolios and customized workflows, the system successfully reduced manual overhead and ensured standardized governance, enhancing transparency and control across all project initiatives.
Atlassian Partner Program Platinum (Global Level) with Cloud Migration Specialization — certified expertise in enterprise cloud transformation, DevSecOps automation, and mission-critical migrations.
One team, certified at the top tier across AWS, GitLab, and Atlassian.
Years of enterprise cloud and DevOps experience
Enterprises migrated across 12+ countries
Infrastructures migrated and optimized
Saved for clients through cloud automation
We audit your instances, apps, and integrations — no surprises mid-migration.
Migration waves, rollback plans, and stakeholder alignment — before we touch a single instance.
Certified experts, tested runbooks, dedicated hypercare — zero-downtime where possible.
Your team trained, automations running, costs benchmarked against pre-migration spend.
Tell us which Atlassian tools you run and what worries you most: licences, support, migration or integrations. We reply within one business day.
Prefer to talk? Call us at 818.251.0998.
