Case studies

Subscription-based infrastructure management by DevOps engineers, 24/7 support and incidents resolving for your cloud environments

Use filters or search to find specific case studies

Service

Industry

Partner

Maria DB Cluster

The customer is an international company and the largest Ukrainian telecommunications operator, serving millions of mobile subscribers and home Internet subscribers. It provides services using a wide range of mobile and fixed technologies, including 4G, mobile financial services, Big Data, Cloud solutions, cyber protection services, digital TV, and industrial IoT.

Alpha Serve Case

Alpha Serve is Atlassian Gold Marketplace Partner with 20+ apps in its portfolio. Their apps are used by thousands of users from big enterprises on a daily basis. Some of their Cloud apps – Power BI Connector for Jira & Tableau Connector for Jira & BigQuery Connector for Jira are targeted to work with significant Jira data amounts for export to external BI software. When the number of users started to essentially grow daily, server load was growing accordingly. So, the vendor started to think about solving the horizontal scaling problem and decided to choose AWS.

Prozorro Case

Prozorro.Sale is a digital auction system that helps generate state revenue through open and fair bidding. Prozorro.Sale was created through cooperation with the Ministry of Economic Development and Trade of Ukraine, Transparency International Ukraine, the State Deposit Guarantee Fund, the National Bank of Ukraine, and Ukrainian electronic platforms. Prozorro.Sale system is obligatory at the legislative level for state, municipal asset realization in Ukraine.

Tabulate Case

Tabulate Inc. provides bookkeeping and payroll software for hospitality companies such as cafes, restaurants, food trucks, and bars. This all-in-one solution allows businesses to keep track of their daily transactions, generate real-time financial reports, and make smarter decisions through built-in data analytics tools. Tabulate was founded in 2014 to help independently owned bars and restaurants track their financial data through dedicated software and outsource teams of bookkeeping experts. Today, they provide services to leading hospitality businesses, generating over $150 million in annual sales.

Netpulse Case

Netpulse is the #1 provider of custom-branded mobile apps for fitness and wellness companies. Their solutions engage members, drive revenue, and integrate deeply with the clients’ most valuable technology solutions. Recently they have been acquired by EGYM — a global intelligent workout technology leader.

eBrain Case

eBrain is an e-commerce platform launched by BBH Stockholm, the leading growth acceleration consultancy firm in Sweden. The idea of eBrain originated from the company’s collaboration with Panini Internazionale, a food service company for which BBH Stockholm had developed an e-commerce app. The original application for Panini had a central data intelligence system that, paired with a smart suite of services, allowed a seamless journey for clients and employees.

DART Case

The State Agency for Tourism Development of Ukraine (SATD) is the central body of the executive power that implements the state policy in the field of tourism and resorts of Ukraine.

Our latest projects

BUSINESS SERVICES

Atlassian stack integration for process management

“Due to Triangu’s professionalism the project was implemented in the very short terms. They recommended the optimum way to build workflows and conducted training to our team, what ensured smooth system adoption.”

Y. H. Snihirov,
Director of UNIT.Service

Initial situation

UNIT.Service is a part of UNIT.City that ensures residents comfort and well-being. With the growth of the community it faced increasing number of requests of different types. Manual processing became more and more, complicated and uncontrollable.

Business needs

Convenient and simple way of sending request for the residents
Quick and timely requests processing
Minimization of requests on repetitive issues
Requests analytics

Solution

Jira Service Management (formerly known as Jira Service Desk) implementation for requests processing
Jira Core – for control and tracking
Workflows tuning according to the internal business procedures
Documents workflow and knowledge base creation by integrating Confluence

Outcome

All requests are processed and tracked within singe system
Multi-tiered support structure implemented
Requests flow visibility and timely processing
SLA implemented

Tech Stack

FREIGHT AUDIT

Jira Service Management (formerly known as Jira Service Desk) implementation

“Thanks to Triangu’s expertise we managed to create perfect infrastructure that supports efficient business flows the way that we deliver our final product to the Client on time and with required quality.”

Alexandra Suslich,
Director at ControlPay

Initial situation

ControlPay faced challenges in combining ticketing system and Jira Service Management (formerly known as Jira Service Desk). There was a need to find perfect combination that could lead to process flows optimization, information consistency and logical team coordination per business process.

Business needs

Gain customized and properly functioning ticketing system with integrated Jira Service Management (formerly known as Jira Service Desk)
Optimization of business processes for better orientation on Client need

Solution

Jira migration and upgrade
Jira Service Management (formerly known as Jira Service Desk) customization according to the established processes
Redesign of workflows
Workflows automation with additional Jira plugins

Outcome

Disposal of manual tickets distribution
Improved and re-established business processes
Requests flow visibility and quick processing
Routine task automation minimized time for ticket processing

EDUCATION

AWS cloud infrastructure built from scratch

“We managed to solve our major pain points due to Triangu’s involvement: CI/CD automation and microservices architecture implementation.”

Volodymyr Bryskin,
CEO at CourseYard

Initial situation

CourseYard was working on application development and came to us with the need for DevOps process and microservices architecture implementation from scratch. They required placing the application in the cloud to ensure stability, scalability and security.

Business needs

Ensure quality and speed up application releases
Provide system stability and failover for the application
Infrastructure cost optimization

Solution

CI\CD implementation
Infrastructure as a code
Distributed multi-cloud solution

Outcome

The infrastructure provided required deployment frequency
Development processes, supported by CI/CD toolchain, lead to efficient and stable delivery of functionality to end-users
The solution is ready for scaling and deployment in different locations

Tech Stack

TELECOMMUNICATIONS

Mobile financial solution integration

“I would like to thank Triangu for the excellent work that has been proven by 3+ years of the mutually beneficial collaboration! We would like to admit Triangu’s deep understanding of telecom industry and high-level technical expertise applying DevOps practice.”

Nicolas Jallad,
Head of Delivery, Mobile Operators BU at Idemia

Initial situation

Idemia got a contract with TOP-5 MNO group and needed a fast Mobile Financial Services product launch within different Telco providers. It required a specific set of skills to integrate with existing BSS/OSS infrastructure and deep business domain expertise to support end customers with Product customization to align with local regulations.

Business needs

Fast project delivery to meet time-to-market product launch
Customization of core product according to end-Customers requirements
Multiple integration points required team of specific resources with domain expertise able to work at Customer’s premises

Solution

Set up a strong local team using past domain expertise
Adapted generic IT infrastructure design to meet Customer platform requirements
Infrastructure deployment & Solution rollout incl setup, E2E QA validation and handover to support
Prod Rack on site deployment and Disaster Recovery SetUp

Outcome

Fast team onboarding to support initial requirements shaping
Covered full-cycle of project management ensuring productive relationship with end customers
A complex project has been delivered through all the phases in a cost efficient way and successfully transferred to the support team

Tech Stack

MANUFACTURING

Migration to Jira ITSM for Ukrainian Manufacturer

“Due to Triangu’s expertise, we managed to solve informational discrepancy and internal processes interruptions. SLAs and ITIL standards improved work efficiency.”

Nicolas Jallad,
Head of Delivery, Mobile Operators BU at Idemia

Initial situation

Astarta-Kyiv was growing dynamically and current ticketing system stopped fulfilling requirements of quick and timely requests processing. Independent knowledge bases caused informational discrepancy and internal processes interruptions.

Business needs

Control of tasks fulfillment timings and quality (SLA)
Standardizing company processes according to ITIL
Streamline support response
Create self-service culture with easy access to knowledge

Solution

Jira family implementation and configuration
Workflows tuning according to ITIL
Processes automatization with Automation for Jira

Outcome

Multi-tiered support structure implemented
Adopted workflows per ITIL standards
Requests flow visibility and timely processing
Routine task automation minimized time for ticket processing

Tech Stack

HEALTHCARE

Optimization of CI processes and introduction of DR solution

“Due to Triangu’s expertise and excellent execution on different projects, we have managed to get our main goal — significantly improve application delivery process.”

Alex Lazarchuk,
Head of Engineering at REMIT

Initial situation

During projects execution Remit team required high standards for solution delivery. They started partnership with Triangu as a DevOps professionals for optimizing existing and building new delivery processes in AWS cloud to achieve stability and scalability.

Business needs

Automated CI / CD processes
System availability during upgrade process
Overall delivery process optimization and monitoring
Infrastructure monitoring

Solution

CI / CD pipelines implementation
Infrastructure monitoring implementation
CD delivery optimization using Triangu Best Practices experience

Outcome

CD delivery optimization using Triangu Best Practices experience
Infrastructure and delivery pipeline monitoring improved development process visibility

Tech Stack

TELECOMMUNICATIONS

Big Data Lab program

“Our team has been impressed by fast project onboarding and infrastructure delivery from Triangu side. We appreciate their passion supporting our teams during Big Data Lab project.”

ladimir Rybalko, Head of CRM and Digital communications at Vodafone

Initial situation

Via our partners devchallenge.it we’ve got a request from Vodafone to support Big Data Lab program with cloud infrastructure and consulting services. The main challenge was to rapidly kickoff the project. Timing was very tough and the program required trainings for the participants and their support 24/7 during the weekend.

Business needs

Fast ramp up with infrastructure for 30+ data science teams
DevOps support and training during hackathon and acceleration program
Software architecture consultancy for AI/ML/Data mining solutions

Solution

Public training session on AWS usage for participants
Hackathon event non-stop support for 36 hours
Teams consulting on further product development and secured data management during acceleration program

Outcome

Conducted training session for 300+ participants
Stable infrastructure for 37 teams during hackathon
15 teams on acceleration program supported
Assistant to one of the finalists in launching the product

Case studies

Use filters or search to find specific case studies

Maria DB Cluster

Alpha Serve Case

Prozorro Case

Tabulate Case

Netpulse Case

eBrain Case

DART Case

Our latest projects

BUSINESS SERVICES

Initial situation

Business needs

Solution

Outcome

Tech Stack

Jira Service Desk

Jira Core

Confluence

FREIGHT AUDIT

Initial situation

Business needs

Solution

Outcome

EDUCATION

Initial situation

Business needs

Solution

Outcome

Tech Stack

Tomcat

Barracuda NLB

Jboss

GlassFish

Postman

Oracle

TELECOMMUNICATIONS

Initial situation

Business needs

Solution

Outcome

Tech Stack

SaltStack

Jenkins CI

Docker

GlusterFS

Minio

GitHub

AWS

MANUFACTURING

Initial situation

Business needs

Solution

Outcome

Tech Stack

Jira Core

Jira Software

Jira Service Management

Confluence

Automation for Jira

HEALTHCARE

Initial situation

Business needs

Solution

Outcome

Tech Stack

GitHub

Ansible

Gunicorn

NGinx

CodeDeploy

CircleCI

Jenkins CI

DJ

Slack

TELECOMMUNICATIONS

Initial situation

Business needs

Solution

Outcome

Leave your info and we will
contact you