Our latest projects

Manufacturing
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Migration to Jira ITSM for Ukrainian Manufacturer

“Due to Triangu’s expertise we managed to solve informational discrepancy and internal processes interruptions. SLAs and ITIL standards improved work efficiency.”
Vyacheslav Shevchuk,
CIO at Astarta-Kyiv
Initial situation

Astarta-Kyiv was growing dynamically and current ticketing system stopped fulfilling requirements of quick and timely requests processing. Independent knowledge bases caused informational discrepancy and internal processes interruptions.

Business needs
  • Control of tasks fulfillment timings and quality (SLA)
  • Standardizing company processes according to ITIL
  • Streamline support response
  • Create self-service culture with easy access to knowledge
Solution
  • Jira family implementation and configuration
  • Workflows tuning according to ITIL
  • Processes automatization with Automation for Jira
Outcome
  • Multi-tiered support structure implemented
  • Adopted workflows per ITIL standards
  • Requests flow visibility and timely processing
  • Routine task automation minimized time for ticket processing
TELECOMMUNICATIONS
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Mobile financial solution integration

“I would like to thank Triangu for the excellent work that has been proven by 3+ years of the mutually beneficial collaboration! We would like to admit Triangu’s deep understanding of telecom industry and high-level technical expertise applying DevOps practice.”
Nicolas Jallad,
Head of Delivery, Mobile Operators
BU at Idemia
Initial situation

Idemia got a contract with TOP-5 MNO group and needed a fast Mobile Financial Services product launch within different Telco providers.
It required a specific set of skills to integrate with existing BSS/OSS infrastructure and deep business domain expertise to support end customers with Product customization to align with local regulations.

Business needs
  • Fast project delivery to meet time-to-market product launch
  • Customization of core product according to end-Customers requirements
  • Multiple integration points required team of specific resources with domain expertise able to work at Customer’s premises
Solution
  • Set up a strong local team using past domain expertise
  • Adapted generic IT infrastructure design to meet Customer platform requirements
  • Infrastructure deployment & Solution rollout incl setup, E2E QA validation and handover to support
  • Prod Rack on site deployment and Disaster Recovery SetUp
Outcome
  • Fast team onboarding to support initial requirements shaping
  • Covered full-cycle of project management ensuring productive relationship with end customers
  • A complex project has been delivered through all the phases in a cost efficient way and successfully transferred to the support team
TELECOMMUNICATIONS
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Big Data Lab program

“Our team has been impressed by fast project onboarding and infrastructure delivery from Triangu side. We appreciate their passion supporting our teams during Big Data Lab project.”
Vladimir Rybalko,
Head of CRM and Digital
communications at Vodafone
Initial situation

Via our partners devchallenge.it we’ve got a request from Vodafone to support Big Data Lab program with cloud infrastructure and consulting services.
The main challenge was to rapidly kickoff the project. Timing was very tough and the program required trainings for the participants and their support 24/7 during the weekend.

Business needs
  • Fast ramp up with infrastructure for 30+ data science teams
  • DevOps support and training during hackathon and acceleration program
  • Software architecture consultancy for AI/ML/Data mining solutions
Solution
  • Public training session on AWS usage for participants
  • Hackathon event non-stop support for 36 hours
  • Teams consulting on further product development and secured data management during acceleration program
Outcome
  • Conducted training session for 300+ participants
  • Stable infrastructure for 37 teams during hackathon
  • 15 teams on acceleration program supported
  • Assistant to one of the finalists in launching the product
Business services
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Atlassian stack integration for process management

“Due to Triangu’s professionalism the project was implemented in the very short terms. They recommended the optimum way to build workflows and conducted training to our team, what ensured smooth system adoption.”
Y. H. Snihirov,
Director of UNIT.Service
Initial situation

UNIT.Service is a part of UNIT.City that ensures residents comfort and well-being. With the growth of the community it faced increasing number of requests of different types. Manual processing became more and more complicated and uncontrollable.

Business needs
  • Convenient and simple way of sending request for the residents
  • Quick and timely requests processing
  • Minimization of requests on repetitive issues
  • Requests analytics
Solution
  • Jira Service Desk implementation for requests processing
  • Jira Core - for control and tracking
  • Workflows tuning according to the internal business procedures
  • Documents workflow and knowledge base creation by integrating Confluence
Outcome
  • All requests are processed and tracked within singe system
  • Multi-tiered support structure implemented
  • Requests flow visibility and timely processing
  • SLA implemented
FINTECH
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Migration from existing monolith system to microservices-based architecture

“Triangu helped us to solve our critical issue - significantly improve application performance and reliability while implementing new features at high pace.”
Albert Blanchard,
CEO at Tabulate
Initial situation

Tabulate team has finished major release and was looking for guidance on putting the application in the cloud to achieve stability, scalability and security. This required re-architecture of the Application by eliminating monolith system and moving to microservice architecture. As a result of those changes development process should also be optimized.

Business needs
  • Ensure system stability and failover for the application
  • Enable disaster recovery plan
  • Minimize errors and speed up application releases
  • QA automation
Solution
  • Migration from existing monolith system to microservices
  • CI\CD implementation
  • Introduction of infrastructure as a code
  • Migration to AWS Virtual Private Cloud with VPN access
  • Implementation of continuous monitoring
Outcome
  • New infrastructure boosted the ability to deploy releases from once per day to few times per hour
  • Improved development processes (supported by CI/CD toolchain) lead to efficient and stable delivery of functionality to end-users
Education
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AWS cloud infrastructure built from scratch

“We managed to solve our major pain points due to Triangu’s involvement: CI/CD automation and microservices architecture implementation.”
Volodymyr Bryskin,
CEO at CourseYard
Initial situation

CourseYard was working on application development and came to us with the need for DevOps process and microservices architecture implementation from scratch. They required placing the application in the cloud to ensure stability, scalability and security.

Business needs
  • Ensure quality and speed up application releases
  • Provide system stability and failover for the application
  • Infrastructure cost optimization
Solution
  • CI\CD implementation
  • Infrastructure as a code
  • Distributed multi-cloud solution
Outcome
  • The infrastructure provided required deployment frequency
  • Development processes, supported by CI/CD toolchain, lead to efficient and stable delivery of functionality to end-users
  • The solution is ready for scaling and deployment in different locations
HEALTHCARE
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Optimization of CI processes and introduction of DR solution

“Due to Triangu’s expertise and excellent execution on different projects, we have managed to get our main goal — significantly improve application delivery process.”
Alex Lazarchuk,
Head of Engineering at REMIT
Initial situation

During projects execution Remit team required high standards for solution delivery. They started partnership with Triangu as a DevOps professionals for optimizing existing and building new delivery processes in AWS cloud to achieve stability and scalability.

Business needs
  • Automated CI / CD processes
  • System availability during upgrade process
  • Overall delivery process optimization and monitoring
  • Infrastructure monitoring
Solution
  • CI / CD pipelines implementation
  • Infrastructure monitoring implementation
  • CD delivery optimization using Triangu Best Practices experience
Outcome
  • Optimized delivery process increased the overall system stability and provided 100% solution availability during upgrade procedure
  • Infrastructure and delivery pipeline monitoring improved development process visibility
Engineering with perfection

consult@triangu.com